Privacy Policy

In this Privacy Policy you will find all relevant information that applies to the use that esferarquitecturamakes of the personal data of our customers and users who use to interact with us. We are transparent about what we do with your personal data, so that you understand the implications of the uses we carry out or the rights you have in relation to your data. To this end, we make permanently available to you all the information in this Privacy Policy that you can consult whenever you deem it appropriate and, in addition, you will also find information about each treatment of your personal data as you interact with us.

Who is responsible for the processing of your data?

Domain name: www.esferarquitectura.com
Company name: Fernando Rodríguez Benítez
TAX ID: 25344945A
Registered office: C/ Mazarredo, 1, 4ºA, 29009, Málaga, Spain
Telephone number: +34 600 035 899
E-mail: hola@esferarquitectura.com

Policy update

esferarquitecturamay modify, without prior notice, this privacy policy whenever necessary to adapt it to any legislative, regulatory, jurisprudential, administrative or in order to adapt the policy to the instructions issued by the Data Protection Agency or legitimate object of any modification of this policy, notwithstanding the foregoing, will be published and warned on the website of esferarquitectura.

For all the above, esferarquitectura, recommends users to periodically read these policies in order to know the changes that are made in them.

Purpose and legal basis for the registration of activities

Depending on the products, services or functionalities that you want to enjoy at any given time we will need to treat some data or others, which in general will be, depending on the case, the following:

• Your identification data (e.g. your first name, last name, contact details, etc.).
• Financial and transactional information (e.g., your payment or card details, information about your purchases, orders, returns, etc.).
• Connection and navigation data
• Commercial information (for example, if you are subscribed to our newsletter), data about your tastes and preferences.

Remember that, when we ask you to fill in your personal data to give you access to some functionality or service of the web, we will mark some fields as mandatory, since they are data that we need to provide you with the service or give you access to the functionality in question. Please note that if you choose not to provide this information, you may not be able to complete your registration as a user or you may not be able to enjoy those services or features.

Depending on how you interact with our website, we will process your personal data for the following purposes:

• To manage your registration as a user of the web.
• For the development, fulfillment and execution of the contract of sale or services that you have contracted with us on the web.
• Surfing the web and using our digital media: We process the information to allow and facilitate your access and navigation through our digital media, as well as to provide you with the services we offer through them.
• Improve the services we offer and security: Other uses for which we use the information is to achieve the maintenance, improvement and efficiency of our services and digital media that allow us to develop new features, protect the security of your data and our digital media, detect and prevent fraud in transactions.

In case you decide to register as a user on our website, we need to process your data to identify you as a user of this and give you access to its various features, products and services that are available to you as a registered user. You can cancel your registered user account by contacting us through Customer Service. This purpose includes the processing of your data for, mainly:

1. Contact you regarding updates or informational communications related to the features, products or services contracted, including sending quality surveys about the products or services provided.
2. Manage the payment of the products you purchase, regardless of the payment method used.

For example:

• If when purchasing any of our products through the Web, you choose to activate the functionality of saving your card details for future purchases, we need to process the data indicated for the activation and development of this functionality. The consent for the activation of this functionality allows your payment details to appear autocompleted in subsequent purchases so that you do not have to re-enter them in each new process, and they will be considered valid and valid for subsequent purchases. You can modify or delete your cards at any time through the section corresponding to the payment information.
• Activate the necessary mechanisms in order to prevent potential fraud against you and against esferarquitecturaduring the purchase process. If we consider that the operation may be fraudulent, this treatment may result in blocking the transaction.
• Manage possible returns once you have made a purchase and manage requests for information on the availability of our products, product reservations through the Web, as these options are available at any time.
• For billing purposes and to make available to you the tickets and invoices of the purchases you have made on the Web.
• To guarantee you the use of other available functionalities or services, such as the purchase, management and use of the Gift Card or Gift Ticket.
• To respond to requests or requests you make through the Customer Service channels. We only process personal data that is strictly necessary to manage or resolve your request or request.
• For marketing purposes. This purpose includes the processing of your data for, mainly:
  • To the extent that you subscribe to our Newsletter, we will process your personal data to manage your subscription, including sending personalized information about our products or services through various means. We may also send you this information through push notifications if you have activated them on your mobile device.
  • Remember that you can unsubscribe from the Newsletter at any time and at no cost through the “Newsletter” section of the Platform, as well as through the instructions provided in each communication.
  • To carry out promotional actions. By participating in any promotional action, you authorize us to process the data you provide depending on each promotional action and we can communicate them through various means such as social networks or on the Platform itself.

In each promotional action in which you participate you will have available the legal bases where we will provide you with more detailed information about the treatment of your data.

• Disseminate on the Web or through our social media channels photographs or images that you have shared publicly, provided that you give us your consent to do so.
• Usability and quality analysis to improve our services.

If you access our website, we inform you that we will treat your browsing data for analytical and statistical purposes, that is, to understand how users interact with our website and thus be able to make improvements to it. Likewise, sometimes we carry out actions and quality surveys to know the degree of satisfaction of our customers and users and detect those areas in which we can improve.

What is the legitimacy for the processing of your data?

The legal basis that allows us to process your personal data also depends on the purpose for which we process it. And the purpose is:

1. Manage your registration as a user of the Web
   The processing of your data is necessary for the execution of the terms governing the use of the Platform. In other words, in order for you to register as a user on the Website, we need to process your personal data, otherwise we would not be able to manage your registration. In the event that you choose to use the access or login through a social network, the reason why we are entitled to process your data is the consent you provide at the time of authorizing the transfer of your data from the social network.
2. Development, fulfillment and execution of the contract of purchase of our products.
   The processing of your data is necessary for the execution of the contract of sale or provision of services that binds us with you. It is possible that some data processing associated with the purchase process are activated only because you request or authorize us to do so, as is the case of the storage of payment data (card) for future purchases or to inform you of the availability of our products. In these cases, the basis on which we process your data is your consent. We consider that we have a legitimate interest to carry out the necessary checks to detect and prevent possible fraud when you make a purchase. We understand that the processing of this data is positive for all parties involved in the payment of a purchase and in particular for you as it allows us to take measures to protect you against fraud attempts by third parties.
3. Customer Service
   We consider that we have a legitimate interest in attending to the requests or queries that you submit to us through the various existing means of contact. We understand that the processing of this data is also beneficial to you insofar as it allows us to adequately serve you and resolve the queries raised. When you contact us, in particular, for the management of incidents related to your order or the product/service purchased through the Web, the treatment is necessary for the execution of the purchase contract. When your query is related to the exercise of the rights about which we inform you below, or claims related to our products or services, what legitimizes us to treat your data is the fulfillment of legal obligations on our part.
4. Marketing
   The legitimate basis for processing your data for marketing purposes is the consent you give us, for example, when you agree to receive personalized information through various means or when you accept the legal basis for participating in a promotional action.

1. Usability and quality analysis

We consider that we have a legitimate interest in analyzing the usability of the Web and the degree of user satisfaction as we understand that the processing of this data is also beneficial to you because the purpose is to improve the user experience and provide a higher quality service.

Consent

It is reported that when the user does not maintain business relationships with esferarquitectura, and make sending an email or a communication to the OWNER OF THE WEB, indicating other personal data, the user will be giving their free, unequivocal, specific, informed and express consent to the processing of personal data by esferarquitectura, with the purposes set out above, as well as address your communication or send documentation.

For the same purposes, esferarquitecturareports that if the customer sends an email or communicates to the OWNER OF THE WEBSITE their personal data because of the position he holds in a company, either as an administrator, manager, representative and / or any other position as a contact person in the company, it will be understood that such communication involves the provision of their free, unequivocal, specific, informed and express consent to the processing of their personal data by esferarquitectura, with the purposes set out above.

Identification of the recipients for whom esferarquitecturaplans to transfer or access data on behalf of third parties .

esferarquitectura only foresees the transfer or communication of data that in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter RGPD) and the Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, must be carried out to meet its obligations to the Public Administrations, Agencies or persons directly related to esferaThe Company shall not be liable for any loss or damage caused by the use of the information contained in this document, in the cases required in accordance with the legislation in force in each area and at any time, as well as the necessary transfers for the management of the purchase made, such as to carriers; or in the cases in which it has expressly consented to it.

Likewise, the OWNER OF THE WEBSITE informs the user that any other transfer of data to be made, will be brought to his knowledge when so provided by the RGPD, informing him expressly, precisely and unequivocally of the recipients of the information, the purpose for which the data will be used, and the nature of the data transferred, or where appropriate, when the RGPD so provides, previously, specific and informed unambiguous consent will be requested from the user.

However, esferarquitecturainforms the user and the customer that any processing of personal data is subject to current legislation in Spain on data protection, established by the RGPD and its complementary and development regulations. In this sense, esferarquitecturais only responsible and guarantees the confidentiality of personal data requested by the user through the website.

Data quality

esferarquitecturawarns the user that, except for the existence of a legally constituted representation, no user can use the identity of another person and communicate their personal data, so the user at all times must take into account that, you can only include personal data corresponding to their own identity and that are adequate, relevant, current, accurate and true. For this purpose, the user shall be solely liable for any damage, direct and / or indirect damage caused to third parties or the OWNER OF THE WEBSITE, by the use of personal data of another person, or their own personal data when they are false, erroneous, not current, inadequate or irrelevant. Likewise, the user who uses the personal data of a third party, shall be liable to the latter for the obligation of information established in the RGPD for when the personal data have not been collected from the person concerned, and / or the consequences of not having informed him.

Exercise of the rights of access, rectification, limitation of processing, portability, cancellation, opposition to processing and deletion of data.

We pledge to respect the confidentiality of your personal data and to guarantee the exercise of your rights. In esferarquitecturawe have agreed that you can exercise them free of charge by writing us an email to the address hola@esferarquitectura.comsimply indicating the reason for your request and the right you want to exercise.

If we deem it necessary to identify you, we may ask you for a copy of a document proving your identity.

In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:

• Pedirnos acceso a los datos de los que disponemos de ti. Te recordamos que en caso de ser usuario registrado en la Web también puedes consultar esta información en la sección correspondiente a tus datos personales.
• Ask us to rectify the data we already have. Remember that if you are a registered user on the Web you can also access the section corresponding to your personal data in your account to modify or update your personal data. In any event, please note that by actively providing us with your personal information in any way, you warrant that it is true and accurate and you agree to notify us of any changes or modifications to your personal information. Any loss or damage caused to the Website or to the person responsible for the Website or to any third party by reason of the communication of erroneous, inaccurate or incomplete information in the registration forms shall be the sole responsibility of the user. Please remember that as a general rule you should only provide us with your own personal data, not those of third parties, except as permitted in this Privacy and Cookie Policy.
• Ask us to delete your data to the extent that they are no longer necessary for the purpose for which we need to process them as we have informed you above, or that we no longer have the legitimacy to do so.
• Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of your data or to keep it longer than necessary when you may need it. If you have given us your consent to process your data for any purpose, you also have the right to withdraw your consent at any time. When our legitimacy for the processing of your data is your consent or the execution of the contract, you also have the right to request the portability of your personal data. This means that you have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, so that it can be transmitted to another entity directly, where technically possible.

Moreover, when the processing of your data is based on our legitimate interest, you also have the right to object to the processing of your data.

Finally, we inform you of your right to lodge a complaint with the relevant data protection supervisory authority, in particular: the Spanish Data Protection Agency (https://www.agpd.es/portalwebAGPD/index-ides-idphp.php).

Use of forms for the collection of personal data

In the purchase and contact forms on the web, where personal data are collected, the user must expressly consent expressly and prior to sending them, acceptance and knowledge of the privacy policy by completing the check “I have read and accept the privacy policy”, and whose content can be accessed through the attached link that will send this legal notice. If the check field is not marked by the user, the data contained in these forms will not be sent.

Security measures adopted in relation to the processing of personal data

esferarquitecturainforms the user that, in accordance with the provisions of the RGPD, has taken the necessary technical and organizational measures to ensure the security of personal data and prevent alteration, loss, or unauthorized access, given the state of technology, the nature of the data stored and the risks to which they are exposed. Also esferarquitecturaguarantees the user the fulfillment of the duty of professional secrecy regarding the personal data of users and the duty to protect them.

Social Networking Policy

Informs users (hereinafter the “User” or “Users” as appropriate) that owns the profiles on Social Networks Facebook, Twitter, etc … under the name esferarquitecturaand that these have been created with the main purpose of advertising services and events developed in esferarquitectura.

The user has a profile on any of the Social Networks mentioned and has decided to join the page created by esferarquitectura, showing interest in the information that is advertised in the Social Network concerned. By joining the page esferarquitectura, the user is consenting to the processing of personal data published in your profile by esferarquitectura. The user can access at any time to the privacy policies of the Social Network itself, as well as configure your profile to ensure your privacy.

User data in the Social Network will be processed by esferarquitectura, only within the Social Network itself and in no case be processed by esferarquitecturaoutside it.

The user has the right to exercise their rights of access, rectification, deletion, portability and limitation, will be defined by the functionality of the Social Network and the ability to access information from the profiles of users by esferarquitectura, being able to exercise the same, only in relation to information that is under the control of esferarquitectura, Users may file a complaint regarding the protection of their personal data to the Spanish Data Protection Agency at the address C / Jorge Juan, 6, 28001 – Madrid, when they consider that esferarquitecturahas violated the rights that are recognized by the applicable rules on data protection esferarquitecturamay perform the following actions:

• Access to the public information of the User’s profile.
• Send personal and individual messages through the Social Network channels.

Users can always control their connections, delete content that no longer interests them and restrict who they share their connections with by accessing their privacy settings on the Social Network.

Publications

The user, once attached to the page esferarquitectura, may publish on the latter comments, links, images or photographs or any other multimedia content supported by the Social Network. The user, in all cases, must be the owner thereof, enjoy copyright and intellectual property or have the consent of the affected third parties. It expressly prohibits any publication on the page, whether text, graphics, photographs, videos, etc.. that violate or are likely to violate morals, ethics, good taste or decorum, and / or infringe, violate or violate the rights of intellectual or industrial property, the right to image or the law. In these cases, esferarquitecturareserves the right to immediately remove the content, and may request the permanent blocking of the user.

esferarquitecturawill not be responsible for the content freely published by the user.

The User must keep in mind that his publications will be known by other Users, so he himself is the main responsible for his privacy.

The images that may be published on the page will not be stored by esferarquitectura, but will remain in the Social Network.